SHIPPING & RETURNS
Our standard delivery time is within 5 to 7 working days from order confirmation. This can change from time to time depending on our current workload. If you have a specific deadline that needs to be met, please contact us before ordering to ensure we can work within the timescales. Delivery is £5.95 + VAT (unlimited items). We use DPD as our chosen courier partner.
RETURN & EXCHANGE POLICY
Our goal is one-hundred percent customer satisfaction, so if you are unhappy with your order please contact us. As we provide personalised goods, however, we cannot accept returns unless we have made a mistake or the garments are faulty. Please return any faulty goods to us within 14 days of receipt for investigation. Please be aware The Distance Selling Regulations Act of 2000 does not apply to "personalised goods or goods made to a consumer's specification".